Terms and Conditions – Kirkland Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using https://waterrestorationkirkland.com/, you agree to these Terms and Conditions as they are posted. If we update these Terms, the updated version will be posted on this page. Your continued use of the website after changes are posted means you accept and agree to the revised Terms. If you do not agree with any part of these Terms, you should stop using the website. These Terms apply to all visitors, customers, and anyone who uses our services or views information on the site.

Services

Kirkland Restoration Pros provides restoration services that may include water damage restoration, fire and smoke cleanup, mold remediation, and related services. Services typically start with an on site assessment to evaluate the scope of work. We may use third party vendors, subcontractors, or suppliers when needed. Service availability, timing, and methods can vary based on the project, property conditions, and location in Kirkland, WA. We do not guarantee that every service is available in all situations.

Quotes, Billing, and Payment

We may provide written or verbal estimates based on the information available at the time of inspection. Estimates are not final prices and actual costs may change based on hidden damage, code requirements, or updated project scope. Changes may be documented through written change orders. Deposits may be required before work begins. Accepted payment methods will be explained before the project starts. Late balances may be subject to reasonable collection efforts. Billing disputes must be raised in writing within a reasonable time after receiving the invoice.

Insurance and Claims Assistance

We can assist with documentation such as photos, moisture readings, and written reports to support your insurance claim. This assistance is provided for convenience and does not create any obligation by your insurance company to approve or pay a claim. All coverage decisions, payment timelines, and claim denials are made solely by your insurer. Kirkland Restoration Pros does not guarantee approval, payment, or timing of insurance claims.

Scheduling, Access, and Site Conditions

Work is scheduled based on crew availability and project urgency. You agree to provide reasonable access to the property during agreed work windows. You are responsible for ensuring that utilities such as water and electricity are available if required. You must secure pets and keep minors away from work areas. We may pause or delay work if site conditions are unsafe, if hazardous materials are present, or if access is restricted.

Health and Safety

We follow industry best practices and train technicians to standards set by the IICRC where appropriate. We may use personal protective equipment, containment barriers, and negative air equipment when required. EPA registered disinfectants may be used when suitable for the job. We aim to comply with applicable local, state, and federal rules in Kirkland, Washington. Safety procedures are designed to reduce risk but cannot remove all potential hazards.

Customer Responsibilities

You agree to remove or protect valuables when requested and to disclose known preexisting conditions such as prior water damage, mold growth, or structural issues. You must follow any safety instructions provided by our crew. You agree to follow post service guidance, including drying, ventilation, and limited use of affected areas. Failure to follow these responsibilities can affect project results, timelines, and warranty coverage.

Warranties and Disclaimers

We provide a limited workmanship warranty that covers the quality of our labor for a reasonable period after service completion. This warranty does not cover preexisting damage, normal wear and tear, hidden or latent conditions, acts of nature, or failures caused by third parties. Materials or equipment may be covered by separate manufacturer warranties. We make no guarantees about future conditions or the complete prevention of recurring damage.

Limitation of Liability

To the maximum extent allowed by law, our total liability for any claim related to a specific service is limited to the amount you paid for that service. We are not responsible for indirect, incidental, special, or consequential damages, including loss of use, lost profits, or loss of value. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Cancellations and Rescheduling

You may request to cancel or reschedule a project by providing reasonable notice. Fees may apply for late cancellations, mobilized crews, or materials already purchased. Emergency services may be handled differently due to the urgency of work and resource allocation. Any applicable cancellation or rescheduling terms will be explained before work starts.

Intellectual Property

All website content, including text, images, logos, graphics, and design elements, belongs to Kirkland Restoration Pros or its licensors. You may not copy, reproduce, distribute, or reuse this content without prior written permission. Unauthorized use of our intellectual property may result in legal action.

Privacy and Data

Our website includes a separate privacy policy that explains how personal information is collected and used. Job photos, videos, and written reports may be created for documentation, quality control, and insurer review. These materials are used to support your project and are handled in a reasonable and professional manner.

Third Party Links and Tools

This website may mention or reference third party tools, software, or resources for your convenience. We do not control these third parties and are not responsible for their content, policies, or performance. Use of any third party resources is at your own discretion and risk.

Changes to These Terms

Kirkland Restoration Pros may update these Terms and Conditions at any time. Revised terms will be posted on this page. Continued use of https://waterrestorationkirkland.com/ after changes are posted means you accept the updated Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Kirkland, Washington, without regard to conflict of law principles. If a dispute arises, both parties agree to first attempt to resolve the matter through good faith communication and informal negotiation before pursuing formal legal action.

Contact

Written inquiries may be sent to:
11200 Kirkland Way c2, Kirkland, WA 98033, United States

Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue in full force and effect. These Terms represent the entire agreement regarding the website and services and replace any prior discussions or agreements on the same subject.

Force Majeure

Kirkland Restoration Pros is not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, power outages, supply shortages, labor disruptions, or government actions.

Disclaimer: This page provides general information and is not legal advice.