Commercial Building Water Damage: What Owners Must Know

As a commercial building owner, your first move is to stop the water source. If a pipe burst, shut off the main valve. If it is a roof leak, do what you can to contain the water with buckets or tarps. Safety comes first, so avoid standing water if there are electrical hazards. Turn off power to affected areas if it is safe to do so.

Document the damage before any cleanup begins. Take photos and videos of every affected area, including walls, floors, ceilings, and any furniture or equipment. Note the date and time of the damage and any actions you take. This record will be important for your insurance claim. Then, call the pros to assess the situation and start the drying process.

Water damage restoration involves more than just mopping up. The pros use industrial fans, dehumidifiers, and moisture meters to dry out walls, floors, and ceilings thoroughly. They may remove baseboards, carpet, or drywall to access hidden moisture. This prevents future mold and structural decay.

Depending on the extent of the damage, they might also handle stain removal, odor control, and sanitization. For commercial buildings, they can work in phases to minimize disruption to your operations. They will give you a clear plan of what needs to be done and in what order, so you can communicate with your tenants and insurance company.

• Water extraction and drying with professional equipment
• Moisture detection in walls, floors, and ceilings
• Mold prevention and remediation as needed
• Removal and disposal of unsalvageable materials
• Coordination with your insurance adjuster if you choose

After the immediate crisis is handled, think about prevention. Inspect your building's plumbing, roof, and HVAC systems regularly. Look for signs of wear, such as rust, cracks, or water stains. In a mild marine climate with wet winters and dry summers, roof leaks and pipe bursts can be more common during cold snaps, so check for ice dams and frozen pipes.

Consider installing leak detection systems that shut off water automatically when a leak is detected. Keep a list of emergency contacts, including your insurance agent and the pros, in a visible place. If you live in Kirkland, keep your shutoff valve location written down. Regular maintenance can save you from the headache and expense of major water damage.

• Schedule annual roof and plumbing inspections
• Install leak detection and automatic shutoff valves
• Clean gutters and downspouts regularly
• Insulate pipes to prevent freezing in winter
• Know how to shut off the main water supply