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How to Safely Shut off Utilities During an Emergency

Last updated October 25, 2026

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The short answer

Know Your Shutoff Locations

Before an emergency happens, find every shutoff point in your home. The main water valve is often near the street or where the water line enters the house. The gas valve is usually on the gas meter, and the electrical panel is typically in a garage, basement, or utility closet.

Write down these locations and keep the list near your exits. If you live in Kirkland, keep the valve locations written down and share them with everyone in your household. Practice turning them off once so you are ready when it matters.

Shut off the Water Safely

To stop water flow, turn the main valve clockwise until it is fully closed. If the valve is a lever, turn it so the handle is perpendicular to the pipe. After closing, open a low faucet and a high faucet to drain remaining water and relieve pressure.

If you see water spraying or flooding, shut off the water immediately to prevent further damage. Do not touch electrical switches or outlets if you are standing in water. Dry your hands first and avoid contact with wet surfaces.

  • Turn the valve clockwise to close
  • Lever handles should sit perpendicular to the pipe
  • Open faucets to drain the system
  • Avoid touching electrical items when wet

Handle the Gas Valve

If you smell gas, hear a hissing sound, or suspect a leak, leave the house immediately. Do not flip any switches or use a phone inside. Once outside, call your gas utility or emergency services from a safe distance.

The gas valve is usually a lever on the meter. To shut it off, use a wrench to turn the lever a quarter turn so it is perpendicular to the pipe. Once closed, only a qualified professional should turn it back on.

Never attempt to relight pilot lights yourself. Leave that to a qualified professional.

Electrical Panel Precautions

To cut power, turn off the main breaker in your electrical panel. This is usually a large switch at the top of the panel. Turn it off if you see sparks, smell burning, or if water is near outlets or appliances.

If the panel is wet or you are standing in water, do not touch it. Call an electrician to handle it safely. After shutting off power, unplug sensitive electronics to avoid damage when power returns.

Keep a flashlight near the panel in case you need to operate it in the dark.

  • Main breaker is usually at the top
  • Turn it off if you see sparks or burning
  • Avoid touching wet panels
  • Use a flashlight if needed

After the Emergency

Once the immediate danger passes, do not turn utilities back on without checking for damage. Have a professional inspect your water heater, furnace, and electrical system. If you shut off gas, a qualified plumber or your gas utility must restore service.

If water has entered your home, focus on drying out the space. Remove standing water and set up fans or dehumidifiers. For extensive water damage, local water damage pros can help with extraction and structural drying. They can also address hidden moisture that leads to mold.

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Call (425) 406-3256 any time, day or night, and describe what happened.

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Frequently asked questions

What should I do if I smell gas in my home?

Leave the house right away and do not use any electrical switches or phones. Go outside and call your gas utility or emergency services from a safe distance. Shut off the gas only if you can do so safely and without entering a dangerous area.

How do I turn off the main water valve?

Locate the main shutoff valve, usually near the street or where the pipe enters your home. Turn it clockwise until it stops. If it is a lever, turn it perpendicular to the pipe. Open a faucet to drain the system and relieve pressure.

Can I turn the gas back on myself?

No. Only a qualified professional, such as a plumber or your gas utility, should turn the gas back on. They will check for leaks and relight pilot lights safely. Attempting to do it yourself can create a serious hazard.

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